Free Reports

The confluence of factors driving the rise of the home-sharing economy How Airbnb works, and the benefits for business travelers and their employers Recent research showing heightened levels of traveler…

Customer Lifetime Value: Loyalty Pivots Toward the Long Game The Shift From The Experience Economy to The Transformation Economy How Fashion and Retail Marketing Are Influencing Luxury Hospitality Content 7…

Customer Lifetime Value: Loyalty Pivots Toward the Long Game The Shift From The Experience Economy to The Transformation Economy How Fashion and Retail Marketing Are Influencing Luxury Hospitality Content 7…

The rise of the Convergence Economy and its impact on meeting strategy How convention bureaus are driving economic development Evaluating the long-term impacts of conventions beyond the visitor spend

How hospitality professionals are collecting data across channels and touchpoints. How to leverage data to customize guests’ experiences from the pre-booking phase all the way to post-stay follow-up. How advances…

What sustainability means for the travel industry in light of overtourism The rise of the “local food” movement, and its impact on tourism Food, culture and Catalonia’s rural tourism industry

How event planners are using the entire scope of luxury properties to create multi-disciplinary learning environments and networking experiences. How luxury hotels are engaging local communities to customize more creative…

Where should entrepreneurs looking to start new companies in the hospitality sector focus their time and investments? What consumer trends can executives from existing hospitality businesses harness to adapt and…

How social media is mixing up the communication paradigm Making the most of personalization with your brand Inspiring user-generated content with special experiences

Infrastructure improvements that are creating new opportunities for luxury travelers and the organizations that sell to them. The challenges and opportunities presented by the rise of the sharing economy, and…