News

This "rebound" in Canadian travel to the U.S. only looks good next to last year's collapse.

The fact that it took Accor and IndiGo more than a year to roll out their loyalty partnership suggests there is a larger ambition to this than just swapping points.

The best hospitality is not a flawless one-way delivery. It is an exchange — and the guest has to bring attention, curiosity, and presence.

The global vice president of Experience Studio at Amex GBT encourages his team to pitch a new idea every day — not because every idea succeeds, but because innovation only happens when failure is part of the process.

It’s time to retire the culture-and-connection pitch. New research from U.S. Travel shows that getting executive buy-in relies on messaging that connects to real business outcomes.

Accor and Sun Group plan to add nearly 6,000 hotel rooms in Vietnam while JD.com converts a Hong Kong hotel into student housing. Plus, more hotel deal and development news.

Mass-market operators built all-inclusive on price and volume. Ennismore is trying to prove its lifestyle brands can carry the format upmarket.

A soaring fuel bill would have flattened the earnings of many airlines. Delta's premium-heavy revenue base meant a four-point margin decline instead of a total rout.

Hotel news this week spans continents, from Nocturne Luxury Villas buying Jayne's Luxury Rentals to Radisson's Budapest signing.

Haaland mania is real. It will not move Norwegian tourism, and the visitors it might send are the ones Norway is already pricing out.

Expedia ended its Hopper partnership in 2023 for 17 months over deceptive practices. Now the U.S. Federal Trade Commission, in another reputational hit, has reached largely the same verdict, with a $35 million price tag.

Travel brands are inside the chatbots. Getting used is another matter.