Today’s edition of Skift’s daily podcast looks at a leading travel agency’s optimism, one destination’s digital nomad edge, and a London airport backing down.
The American Express Travel website and mobile experience won't win user experience awards. But it may have something better for cardmembers — private fares, other negotiated deals, perks and points redemption.
In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.
Most pieces of hotel research tend to look at how guests feel about staff service levels, or fluffier stuff like dining and decor, but a new psychological study commissioned by Amadeus reveals the extent to which a brand can be damaged by a poor payment experience.
It's a holiday weekend in the U.S. so what better time to break up the monotony of barbecues and beach, and burrow into a Securities and Exchange Commission filing about…
Conscious travel and family trips are set to bounce back in a bigger way this year. But will consumer intentions to spend more this year stick if the war in Ukraine and its global impacts persist?
Delta is the latest to jump on the buy-now, pay-later train with American Express' "Plan It" offering. The airline hopes the functionality will help it attract — and keep — more cost-conscious younger travelers who have been leading the recovery.
Banks see that integrating travel and expense products is an effective way to enhance their own credit card offering to customers, corporate or otherwise. Expect more deals before the year's out.
In this brand talk from Skift Global Forum 2021, Audrey Hendley, president of American Express Travel, speaks with Rafat Ali, Skift founder and CEO, on what luxury travel will look like moving forward.
Putting the “American Express” back into American Express Global Business Travel, its new Neo1 expense tool reminds us the world’s biggest corporate travel agency is half-owned by a credit card company.