Articles tagged “business travel”

The foundational work is being done to help corporate travel catch up to online travel in terms of booking technology and service delivery, although no one is really sure when the foundational work will end.

Even big travel management companies, which usually resist change, are planning ahead to better anticipate traveler and travel manager needs. No one's quite sure when this more connected and insightful future will arrive, though.

Both Qantas and Virgin Australia should have Wi-Fi available on all domestic flights by the end of 2018. While travelers want to stay connected, they probably won’t pay for Wi-Fi, but might choose flights on the basis of internet coverage, especially on longer routes.

Consolidation has been expected across corporate travel, but it was surprising to see American Express Global Business Travel emerge as a buyer so soon after its integration of KDS. As business travel has gone increasingly global, the combination with Hogg Robinson would be in a good spot to service clients across the world.

Any research into cutting down the congestion and confusion at the boarding gate is welcome in our books.

American Express Global Business Travel is making a shrewd, and expensive, move to become the world's biggest travel management company by a wide margin. More consolidation is almost certain to hit corporate travel as a result.

Hogg Robinson Group has gone through a significant amount of restructuring in recent years. The board obviously thinks now is the right time to cash in.

Making it easier for travelers to book how they want, and simpler for travel managers to experiment with new technology solutions, has become a focus in corporate travel.

Companies have finally realized that creating happier business travelers starts with empowering them instead of ordering them around. Now the rush is on to land those road warriors as customers with the understanding that they are experienced consumers.

Car rentals, carsharing, and ridesharing will converge going forward as more robust platforms offer a variety of options for business travelers. Carmakers and startups are gearing up for a future that looks distinctly different from the status quo, and corporate travel should start paying attention.