Andrew Jordan arrived at Travelport six months ago with a mission to reduce the frustrations travel management companies have with the software their agents use.
As India's spending power increases, IPO-bound Oyo has been expanding beyond its traditional franchise and economy model. Along with its premiumization push, the company has now set its sights on the Indian business travel segment.
Blended travel is booming, but most expense systems haven't caught up. Until finance does so, even the smoothest trips could end in expense heavy lifting.
It seems that Turkish Airlines' push for direct bookings isn't exactly going to plan. As American Airlines already learned, travel agents aren't keen on fast change.
Finance teams have quietly become power players in corporate travel. The shift began years ago but has sped up post-pandemic. The challenge now? Ensuring that the traveler experience and domain expertise aren’t lost in the numbers.