Articles tagged “choice hotels”

Even though every day with the new Trump administration seems unpredictable, early signs have convinced many in the hotel industry that this might just be the year that corporate travel rebounds from its 2016 slump. However, given the new executive order banning travel from seven Muslim-majority countries, some executives throughout the travel industry may be rethinking their outlook on corporate travel.

You'd think having a hotelier in the White House would be a good thing for the hotel industry, but Trump's protectionist and xenophobic immigration and visa policies have the potential do much more harm than good, not only for his own hotel business but that of his peers, too.

Choice Hotels CEO Stephen P. Joyce knows that future success for his company depends on smart acquisitions and investments in technology, loyalty, and the sharing economy.

This survey, which had Wyndham as its winner, only looked at the value you get when you redeem your points for free nights, and it didn't necessarily take into account other loyalty program perks or benefits that can transform a guest into a loyal customer.

The growth of select-service brands from the major hotel companies isn't slowing down at all, and for good reason: They're easier to finance, build, and there's a clear demand for them. In short, it's a clear sign that hotels are learning to listen to what customers really want, as well as adapt to the new on-demand economy.

The big talking game we saw during the first quarter may have softened a bit in the second, but it's clear hotel CEOs are committed over the long term to pursuing and winning the direct bookings war.

Not all hotel loyalty member rates are created equal, and it pays to read the fine print.

Choice thus joins its peers and fellow Room Key partners, Marriott, Hilton, InterContinental, Hyatt and Wyndham in luring customers to book direct.

You would think hoteliers would have learned a few things from their foray with Travelweb in the early 2000s but, as Room Key shows, they obviously did not.

From direct booking wars and political instability (hello, Brexit) to figuring out what customers really want and handling issues of labor, these hotel executives have a lot on their minds these days.