Articles tagged “citizenm”

Ten years after Hilton, Marriott, and other chains began coaxing travelers to book directly, online travel agencies still control roughly the same slice of the pie. Yet the chains have won the economics: lower commissions, better contract terms, and stronger loyalty programs.

In the U.S., 14 citizenM hotels have what's essentially a new mortgage and loan provider. J.P. Morgan led the debt facility, with KSL Capital Partners also taking part. It's among the largest hotel financings of the year.

Marriott is pivoting hard to hotel conversions across Europe as tight credit squeezes new-build economics. It has been adding conversion-friendly brands and relaxing standards for operators to be more locally relevant.

The boutique hotel that figured out how to make tiny rooms feel luxurious is about to find out if corporate ownership kills cool. CitizenM's CEO Lennert De Jong believes Marriott's approach to tech and service are very promising.

Marriott's revised outlook for 2025 has one overriding theme: Executives believe that U.S. and international travel spending could stay fairly resilient this year despite the shocks of the tariff war.

On today's pod, we look at Marriott's purchase of CitizenM, Expedia's latest restructuring, and power problems across the Iberian Peninsula.

Corporate acquisitions often work like this: Big Company buys a Cool Brand and then dismantles what made it cool. Marriott’s CFO told Skift that won't happen to CitizenM.

By adding CitizenM, Marriott strengthens its select-service and lifestyle offerings.

citizenM has opened its second Boston property, citizenM Boston Back Bay, a 15-story hotel with 399 guestrooms, curated artwork, and a rooftop bar, making it the company's largest hotel within the Lyrik development.

CitizenM is expanding its membership program to offer co-working benefits, including inspiring spaces, premium amenities, and access to 34 global locations.