Articles tagged “data”

Today's podcast looks at travel's relationship with AI, LVHM's new Orient Express push, and Thailand's change in fee plans.

AI is only as good as the data that feeds it and the human ingenuity that drives it. This is not the time to retreat or watch from the sidelines. Travel has a narrow window of opportunity to engage, learn, and invest in data and AI. Teams playing the long game will benefit from the head start and drive innovation for the industry.

You can invite generative AI assistant Romie to join your travel-planning group chat. It’s too early to tell if it will be a welcome guest.

Travelers may be catching up on international trips, but the pandemic set a precedent for exploring close by.

As prices start to dip for short-term rentals during the Olympics, this could be a good time to snag a (relatively decent) deal.

Think Iceland was an unexpected favorite for Chinese tourists, what would you say about Kazakhstan?

In this video interview, Jason Perocho, vice president of product marketing at Amperity, discussed highlights from a new research report that explores how generative AI can help travel and hospitality companies put their customer data to its highest and best use, enabling them to earn loyalty in the new era of travel.

In this video from Skift Aviation Forum 2023, we hear from Kartik Yellepeddi, vice president of product and offer and order at FLYR, and Mike Melton, principal architect at Google Cloud, about the challenges, gaps, and opportunities in implementing artificial intelligence (AI) for the airline industry, including the need for data, technology integration, and talent.

In this video from Skift Global Forum 2023, IAG Loyalty Chief Commercial Officer Rob McDonald discussed the expansion of loyalty programs and partnerships designed to boost customer engagement and put better data at companies’ fingertips.

In this video from Skift Global Forum 2023, we hear from Clare Ward, worldwide technical leader of travel & hospitality solutions at AWS, and Noha Abdalla, chief marketing officer at Choice Hotels, on the ways companies can put their data to work to create lasting customer relationships.