Articles tagged “fees”

So much for the guest experience. Paying fees, one shouldn't forget, is part of the experience too.

Lufthansa Group is standing pat as booking sites move in opposition to its planned surcharge. But consumers will be the ones hurt by the surcharge if booking sites end up passing the extra cost down to fliers.

Some airlines are getting very aggressive in their upselling tactics. It is apparently working financially for them at the moment although they are taking big risks in turning off their customers.

A very tiny slap on the wrist. That $2.7 million is likely less than Delta collected in baggage fees at one airport last year.

We're still so very confused.

IATA had a good idea, it just didn't implement it with any authority.

Deplaning early is a silly, impractical idea. But are we getting to the point that airlines are going to add a fee to have a charging station at your seat? Affirmative.

Airlines would strongly disagree with all of this. In fairness, airlines have their own cost burdens to tackle. But an extra $4 each way is hardly the worst air travel fee we’ve come across. Especially since their ancillary fees are one giant tax dodge.

Despite Kelly's rhetoric about being "the low-cost carrier," Southwest has probably transitioned beyond that positioning. Still, the largest U.S. domestic carrier indeed has room to grow in the U.S. and internationally, as well.