Articles tagged “guest experience”

Today’s edition of Skift’s daily podcast looks at Labor Day road trips, Korean Air’s successes, and innovative hotel design.

Talk about eye candy. In our first-ever list of top hotel design firms, we spotlight the interior designs and architectural masterworks that are making hotels more comfortable, sustainable, and breathtaking.

Guest and employee expectations have changed since the Covid-19 pandemic. Fortunately, an “experience ecosystem” that incorporates both can help hospitality companies meet the needs of a new reality and gain a competitive advantage.

Today’s edition of Skift’s daily podcast looks at booking site performance in June, Hawaii’s new tourism campaign, and the psychology behind paying hotels.

Good morning from Skift. It's Wednesday, July 6 in New York City. Here's what you need to know about the business of travel today.

Good morning from Skift. It's Wednesday, June 1, in New York City. Here's what you need to know about the business of travel today.

CitizenM is willing to take a profit hit to entice long-term guest loyalty, while Life House seeks to limit guest services to extract maximum profits for owners. The sustainable business model award goes to CitizenM.

PlusGrade and Points.com deal with some of the same partners, and they can now approach them with a collaborative pitch.

Sabre gets deeper into hotel operations with this acquisition of a vendor of upselling and guest messaging tech.