Articles tagged “lufthansa”

Airlines need to balance the incredible promise of more connected tech with improved customer service from the humans they employ.

People rarely like airline food in the air, so it's hard to see how serving it to them on the ground could ever catch on. It does, though, speak to how airline food service companies are looking for new business beyond the skies.

Lufthansa has to try to do whatever it takes to get its passengers where they're headed, but some might really get to like the train at this point. There's plenty of legroom, Wi-Fi, and Europe has the advantage of excellent rail infrastructure.

You really can’t be an eagle in crow’s feathers. They don’t look very good and can fall off in-flight.

Anything that makes BYO easier, as well as build loyalty among existing customers will pay off in the long run.

At this point, vacationers have already made their holiday plans. It's good timing to publish videos that entertain as opposed to ones that promote.

Lufthansa's large-scale rollout of Premium Economy at a price point that's not prohibitively expensive bodes well for flyers who can afford more than coach but not quite business class.

The arms race in premium lounges continues this year as the majors fight for the most valuable premium flyers.

Lufthansa's new campaign stirs up interest in its target city, reaches Chicagoans who it doesn't interact with directly, and makes business travelers in other cities envious enough to hope the new service is headed their way. Success, indeed.

The biggest obstacle to increasing Lufthansa’s growth and profitability is internal relations, an issue that could be solved if approached correctly.