Articles tagged “mandarin oriental”

Technical advances in synthetic grass — and practical considerations behind installing and maintaining it — deserve a second look.

Another hotel group enters the luxury home rental fray, but Mandarin Oriental is putting its properties through a rigorous brand standard ringer before guests have an opportunity to book.

The consulting giant hones in on corporate travel and remote work trends in its latest annual tourism outlook, while labor shortages also dominate the year ahead.

The vaccine rollout is fueling optimism among Asia-Pacific’s travelers and the region’s travel industry. But until inoculations are widespread and the right systems for recognizing official health documents are in place globally, extra layers of protection — such as testing — remain key to traveler health and safety.

The Mandarin Oriental, Paris, has some very special guests on its rooftop: bees. Someone has to take care of them. Enter this marketing man turned beekeeper who has no fear of heights — or bee stings.

Change is the norm in New York City’s highly competitive luxury hotel sector. But some iconic properties, like Mandarin Oriental, New York, have had remarkable staying power in the eyes of guests. We explore the keys to its success in this executive interview.

Every time you turn around these days, a major hotel company is announcing that it has hired a chief wellness officer. But will this wave of devotion to wellness be a phase or a long-lasting phenomenon? Look to the return on investment for that answer.

It can be hard to hold the attention of New York visitors for more than 15 minutes, let alone 15 years. But Mandarin Oriental, New York has managed to thrive in the city’s competitive luxury hotel sector, reinventing itself with an ever-changing mix of unique amenities, growing ties to the local neighborhood, and an ongoing commitment to top-tier service.

We don't see it, but there is a complicated ecosystem to secretly assess and uphold standards at the world's best hotels. And some of the details reveal a lot about how important the human factor and emotional intelligence are to the future of luxury hospitality.

Luxury hotel brands have lagged behind their cheaper siblings when it comes to loyalty programs. In the past they might not have needed to think about such schemes but with data becoming more and more valuable, companies can no longer afford to ignore them.