Articles tagged “mobile”

Google Flights Now Notifies Flyers When Airfares Will Expire

Google has several very clear advantages over competitors: its mountains of data sets and the computing power to do something with them. That's the context of some of these incremental changes in Google Flights and hotel search. Slowly but surely, after much data crunching and testing, Google -- which already is one of the largest players in travel -- is enhancing its flight and hotel products for consumers and advertisers.

Hotels Find That Guests Won’t Wait When It Comes to Mobile Messaging

While we'd probably cut these response times in half or maybe more before we start to get frustrated, the importance of this survey lies not in how long people are willing to wait for a response to a hotel service request made by text, mobile apps, email, or social media. It's the fact that more hotels need to be paying attention to these channels and instituting better standards for addressing requests that come through them.