Blended travel is booming, but most expense systems haven't caught up. Until finance does so, even the smoothest trips could end in expense heavy lifting.
Finance teams have quietly become power players in corporate travel. The shift began years ago but has sped up post-pandemic. The challenge now? Ensuring that the traveler experience and domain expertise aren’t lost in the numbers.
Corporate travel managers are done making excuses for legacy booking tools. With low adoption, clunky interfaces, and limited inventory still plaguing the user experience, companies are moving fast to rethink their tech stack.
Business travel surged early in 2025, says data from the two largest travel management startups, Navan and Travelperk. Yet April was off to a weak start.
Apart from the weakness of CWT, one of the most interesting things in the UK regulator's report is the rise of CTM and Navan. Even Spotnana and Kayak apparently had some substantial wins.