Articles tagged “passenger experience”

A smart airline might consider commissioning a version for their Economy passengers.

It may not look like much in its raw state, but it's set to make everything easier for crews to ensure your airborne private time is better than ever.

It’s an elegant and simple solution and very bright thinking by B/E Aerospace—but everyone will now want the window seat.

The trend for increased cabin density and the emergence of competitors with similar notions lend mild credibility to Rusk’s optimism. Mild we say.

Trying to differentiate First and Business class just got ridiculously complicated. Huzzah!

We can only hope that airlines will use the force of these optimized designs for the greater good--to upgrade affordably and not to down-grade for cost-cutting. Time will tell.

We need better in-flight Wi-Fi to take our minds off the rest of the in-flight experience.

Paid or free, people want to be able to chose whether to connect. But we're surprised that 42% of passengers surveyed in the U.S. wanted mobile voice. Considering boisterous objections by U.S. travellers to calls onboard, we would have expected this number to be much lower.

If this trend points to virtual tours as the future of air travel booking, we're onboard with the idea.

It’s a comfort to know that the EU takes this passenger experience stuff seriously.