Articles tagged “passenger experience”

Airline seats are the new battleground for aviation flash and Qantas' investment in improving the designs and experience of flights primarily headed to Asia shows where its priorities lie.

For U.S. flyers, children aren't the airborne scourge they're made out to be.

Delta will argue that Windows Phones provided the mobile point of sale offering that its flight attendants require, as unsexy as the choice was. Let's see how it all works out for Delta the contrarian (at least in this choice).

Some of these services are certainly more interesting than others, so Virgin will be a leading contender. Its "Red" in-flight entertainment system is impressive, innovative, and even a little racy - the ads that announced it strongly encouraged seat-to-seat flirting through the IFE chat application.

Airline seats in coach are getting ever-more cramped as carriers leave the legroom to passengers purchasing higher-fare tickets. Anything that would make long-haul flights more comfortable to non-elite flyers would almost be like manna from heaven.

We're not betting that selling half-seats will happen any time soon, but the idea is something worth sitting back and wishing for the next time you can smell what your seatmate had for dinner.

When it comes to serving food on board, airlines can't seem to win: whatever they serve is criticized for its quality, but if they cut back, they hear about that, too. The life of the airline peanut - after decades, barely hanging on to its role as the prototypical on-board snack - is representative of airline food's career, both triumphs and struggles.

Now, if US Airways would pay a little more attention to their relatively low-paying passengers in coach, that would be something.

With U.S. airlines selling aisle, window and exit row seats for an extra fee throughout the aircraft, child-free zones could be a logistical nightmare even if it were a good idea.

This is the first Chinese airline to offer Wi-Fi on board, and even though it is limited to certain "approved" sites, it is free.