Articles tagged “SkiftX Showcase: Technology”

New research from Skift and TripActions dives deep into how companies can reimagine their policies and technologies to make corporate travel, corporate card, and expense management programs more agile and cost-effective as part of a 360-degree, holistic corporate spending strategy.

In this recent webinar, FLYR Labs and Pace Revenue joined Skift to explain how travel companies can put artificial intellegence at the core of their business and technology ecosystems to keep up with customer demand, improve operational efficiencies, and drive more revenue in an increasingly volatile and unpredictable travel business.

During Skift Global Forum, we surveyed the travel industry’s decision makers to find out what’s on their minds as the world opens back up after the worst of the pandemic, including their thoughts on how the nature of travel is changing and the biggest headwinds for the industry, among other topics.

In this article series, Skift and Allianz Partners teamed up to explore how travel providers can put customer protection, flexibility, and personalized choices front and center to meet the evolving wants and needs of today’s travelers.

Highlighting research and insights from “The 2022 Digital Transformation Report,” we’ve identified 10 ways travel companies are adapting to changing customer expectations by adjusting practices, processes, and philosophy at all levels of the organization.

In this video from Skift Global Forum 2022, we hear from Jeni Mundy, global head of merchant sales and acquiring at Visa, about the rise of contactless technology, enhancing traveler touchpoints, and the future of digital payment innovations.

In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.

In this brand talk from Skift Global Forum 2022, we hear from Joseph Rajadurai, vice president and general manager of travel and hospitality at Cognizant, and Jin Ivacic, vice president of global talent acquisition at Hyatt, on how the travel industry can address changing expectations from both employees and customers in today’s dynamic environment.

Airlines aiming for total revenue optimization need intelligent solutions. While artificial intelligence and deep learning algorithms promise better forecasting capabilities, those systems can only truly shine when coupled with the flexibility and human touch of a data analyst.

A new report by Contentsquare presents important benchmark data and insights to help tourism and hospitality businesses create a digital experience that meets the wants and needs of today’s travelers.