Articles tagged “social media”

Why Hotel Brands Should Care About Airbnb’s Disruption

Biggest lesson to be learned: Give travelers the experience they are looking for: value, service, a great user interface, personal global connections, and social sharing. Mix these together, and you have a success story called Airbnb.

How Los Angeles Airport Turned to Twitter During Friday’s Shooting Incident

The staff members that first pushed their companies to invest in social may have been disregarded for their time spent online in the past. However, Friday's horrible incident reveals how crucial those team members and communication channels have become, especially to companies responsible for the safety of thousands on a daily basis.