Travel Technology

Meta is building AI that could know travelers' social history and see their surroundings in real time. Google isn't there yet.

Artificial intelligence in travel is moving beyond experimentation. Now, the real challenge is scaling it across the industry’s complex systems. The companies that integrate inspiration, booking, and service successfully will define the next phase of competition.

Grab is inching deeper into travel planning, using AI at scale to keep users inside its app. OTAs may be worried.

Jamie Dimon didn't write a travel memo per se, but he might as well have. Softening consumer demand, oil shocks, AI disruption, and an immigration crisis — the threats are real, and they're arriving all at once.

The AI gap between some large, public companies is startling — and enormous.

When Marriott’s job listings are more technically specific than some OTAs, the old assumptions about who leads in travel tech are up for grabs in an AI-flattened landscape.

Payments and financial infrastructure may seem “behind the scenes,” but pretty much everyone can think of a time when a blocked transaction or confusing checkout stood in the way of a great travel experience. Elevating payments strategically at an organizational level can lead to better customer experiences, more efficient and cost-effective operations, and increased profitability.

Travel marketing is entering a new phase as AI and shifting discovery habits reshape how brands connect with travelers. Based on insights from 10 industry leaders, this report explores how marketing is becoming more dynamic, more connected, and more dependent on relevance, trust, and real-time value.

Food ordering is Amazon's dress rehearsal for voice-driven travel planning and booking — a move that could put Alexa between travelers and travel suppliers.

Meta sold 7 million AI glasses last year and now it's coming for the billions who need prescriptions. That puts a live language interpreter on travelers at all times — even without earbuds.