Concur Rebuilds Booking Tool From Scratch for Younger Business Travelers
Photo Credit: Concur Travel is overhauling its platform, with younger business travelers in mind. Unsplash / Brooke Cagle
Skift Take
The ubiquitous company booking tool is getting its first overhaul in 15 years, to let the next generation of business travelers book more of what they want. That’s the good news. The bad news is it’s going to take a while.
SAP Concur Travel is getting its first overhaul in more than 15 years, in a bid to make the platform more flexible, offering more travel options to younger travelers who tend to book outside usual channels.
Work’s already been going on for a couple of years, but officially announcing the “re-platforming” mission at the Global Business Travel Association's convention in San Diego this week, Concur Travel president Charlie Sultan said to check back at the 2023 event — by which time it should all be ready.
Concur Travel is widely known among business travelers, and it claims a 51 percent share of the market. This rebuild is designed to make the platform more flexible, so other systems and content can be quickly plugged in and used by bookers. It already has 700 partners in w
