Why American Express Travel Will Stop Selling Flight and Hotel Packages: Exclusive

Key Points

• American Express Travel will stop offering flight and hotel package deals, powered by Expedia, as of July 31.
• The change is part of a broader website overhaul to improve the booking experience and aligns with benefit limitations for card members using packages.
• The discontinuation is expected to have minimal business impact and does not affect the ongoing partnership between American Express Travel and Expedia.

Summary

American Express Travel will discontinue flight and hotel package deals on July 31, a move driven by efforts to overhaul its website for a more seamless booking experience and because card members were missing out on certain benefits when booking packages. The discontinuation, which involves deals powered by Expedia, is expected to have little business impact as few customers used the packages, and the partnership between American Express Travel and Expedia remains unaffected.