Survey: Millennial Flyers Are More Willing to Pay for Premium Conveniences
Photo Credit: Rendering of an airport bar with iPad tablets from OTG. OTG
Skift Take
That passengers are willing to pay for some conveniences that would otherwise be free--such as flight updates, in-seat power, and better baggage tracking--tells you everything you need to know about the state of affairs in today's air passenger experience. There are projects underway to solve these issues, and no one has talked about charging for them. We hope this doesn't give anyone funny ideas.