Airline News

Outfitting aircraft with Wi-Fi is part of the battle. As Routehappy points out, the quality is still lacking with fewer than one percent of flights in the U.S. equipped with Wi-Fi that has the bandwidth to stream video.

These airlines understand that the only way to get ahead of the competition is to provide a unique cabin product and great service. The most successful ones are also very good about consistently delivering an exceptional passenger experience. They'll spoil you.

U.S. airlines, including United, are finally making sustained profits and they are scrambling to reward shareholders. Employees, such as Delta's, who participate in profit-sharing plans will benefit but there is only lip-service being directed at benefiting another important stakeholder -- passengers. Too bad.

Co-branded deals between airlines and credit card companies have become a lot more competitive of late and when it comes to the latest pact between American Express and Delta, the airline is just loving the boost to its ancillary revenue.

Many competitors are considering good prospects ahead in Cuba, but JetBlue seems committed to market dominance, once there's a market to dominate.

Etihad is aggressively moving the pieces of its chessboard around Europe. But Alitalia is no versatile queen for the center of the board. At most, it’s a bishop.

Delta is certainly feeling its oats these days with a windfall from the drop in fuel prices and its top-performing stock. No need right now to make any concessions on fares or to pay lip service to distribution through online travel agencies.

Consumer loyalty is evolving, too, and the new breed of lounges are about spending habits, not points and tricks.

It's a great convenience for travellers to cut down the delays on arrival.

No doubt certain airlines and passengers will have something to say on how we could have made this rating system better, but we feel it’s a good start. Operators are standing by to take your calls with comments, but they don’t work for us and they may have no idea what you’re talking about.