The World’s Best Major Airlines for the Economy Long-Haul Experience


Skift Take

No doubt certain airlines and passengers will have something to say on how we could have made this rating system better, but we feel it’s a good start. Operators are standing by to take your calls with comments, but they don’t work for us and they may have no idea what you’re talking about.

We’ve put on our thinking caps to develop a rating methodology which helps us determine the best cabin experiences around the world. We wanted a system which put the very subjective “best” in an objective context. After much hard work, we’re proud to present our first Best Economy Long-Haul Experience results. We haven’t found a sound metric available which isn’t clouded by dubious associations and methodologies. There are passenger ratings systems which are more reliable, such as those found on TripAdvisor and SeatGuru and the Passenger Choice Awards coordinated through a study by the Airline Passenger Experience Association (APEX). All of those are valid resources, but subject to an individual’s ability to judge their recent flight experience fairly in a larger context of the market. In other words, they may not reflect the average experience of the average passenger on the average flight. We wanted to avoid these biases as much as possible. We also wanted to conside