Expedia CEO: Travelers Want Trust, Not LLM Uncertainty
Expedia CEO Ariane Gorin is looking to work her company's advantages. If travelers have hesitancies about AI, then maybe Expedia can find an edge.
Dennis Schaal is Skift’s Founding Editor and Executive Editor. Dennis has been a reporter focusing on online travel and short-term rentals for more than two decades at Skift, Tnooz, USA Today, and Travel Weekly. He is well-known for tough one-on-one interviews on stage at Skift events, including with the CEOs and top execs of Expedia, Uber, Booking Holdings, Priceline, Kayak, Hopper, and more.
Skift Newsletters
Delta’s Language of Retreat
Climate change is real, but Delta's commitment to slowing that change has changed.
Booking CEO Glenn Fogel Took Pay Cut in 2025 After 2 Big Years
Even with the cut in total compensation, as well as in "compensation actually paid," we expect Fogel to be in the upper ranks of travel industry CEO compensation when the remaining companies report 2025 pay.
Skift Newsletters
Delta’s Language of Retreat
Climate change is real, but Delta's commitment to slowing that change has changed.
A $30 Trillion Tailwind Is the Travel Industry’s Shock Absorber. Is It Durable?
Travel companies betting on the premium boom may tend to view post-Covid wealth creation as an immutable fact. But a protracted economic shock would test the durability of the trend and their strategies.
Hopper Takes Over Canadian Bank Deal From Expedia
The RBC contract is a significant B2B win for fellow Canadian company, Hopper. Exclusivity may have been a precedent that Expedia saw as too limiting.
Skift Newsletters
AI Strategy Split
We looked at which travel brands are hiring AI roles. The answer told a story about their different strategies.
Skift Newsletters
United Goes Basic
Basic Economy is a no-go for most frequent travelers. But how bad can Basic Biz Class be?
Why Booking Has More at Risk From the Iran War Than Expedia
Booking's larger exposure to the impact from the Iran war than Expedia's comes from a position of strength. Booking has a much larger presence than Expedia in Asia and the Middle East, and inflation will smack Booking's European base much harder.
