Articles tagged “air canada”

With this deal, the Madrid-based technology giant has scored another win in North America, after having finished moving Southwest Airlines to Amadeus' reservations platform earlier this year.

This makes perfect sense, and can't cost Alaska Airlines much in revenue. Why don't other U.S. carriers do the same thing?

It was a big deal when Air Canada spun off its frequent flyer program. And it was probably a good idea for the time because Air Canada needed the cash. But times are different now, and Air Canada is in stronger shape. It makes sense it wants to control its own program.

A surprising number of airlines held out against adding premium economy as long as they could. But now most big airlines have added it or plan to. That's good news for passengers who want a little bit more space at a reasonable price.

It's little comfort to the average coach customer, but airlines are spending big money to improve food for higher-value customers. Just remember, it's still airline food, reheated in a tiny galley, so it may never be award-winning cuisine.

Air Canada and United still dominate the majority of U.S.-Canada routes, so it's hard to see how anti-trust immunity helps consumers. But it certainly would make the airlines more formidable competitors.

Since 2009, Air Canada has reinvented itself, taking delivery of new Boeing 787s, improving passenger cabins, and adding international routes to Europe, Asia and the Middle East. The airline's management, including Benjamin Smith, deserves credit for making Air Canada relevant again.

Air Canada's Ben Smith is right. Air Canada's newish international business class is at least as good as first class was a decade or two ago. That's probably why travelers who fly it tend to rave about it.

With only a few weeks left before 2014 ends, travel brands are already seeing a rise in activity on Twitter. Hopefully, airlines and hotels have been able to staff their Twitter social media care teams with enough relief.

The idea of an frequent flyer community coming together to share travel tips and engage in good-natured competition is a lofty concept; however, we wouldn't bet on these busy executives investing substantial time and energy toward connecting or creating on the Air Canada platform.