AI in Travel

The takeaway is to start small: “You don’t have to build the most transformative thing overnight.”

Hotel groups won't be content to just run hotels anymore, says Mit Shah, a hotel real estate investor. Soon they may offer student housing, adult active communities, and other "branded living" services thanks to the data-crunching potential unlocked by AI.

Generative AI is becoming more accessible in several ways: At large businesses, costs per transaction are falling, and voice-to-voice interactions may provide an ease of use that brings AI to the masses.

Hilton shows that AI's real value in hospitality may be behind the front desk, not in the booking path.

The evolution of the short-term industry shows no signs of slowing down, and we examine how trends in travel and tech will impact the sector.

Oh, to be a proverbial fly on the wall during the Airbnb CEO's private discussions with the former President, who had been a community organizer and housing advocate on the South Side of Chicago.

Legacy pricing systems are holding airlines back from delivering the level of personalization, revenue optimization, and cross-channel consistency that modern travelers expect. IBS Software’s forward-looking approach offers a clear path to higher revenue and improved traveler experiences.

Kayak's new AI trip planning experience — the latest of several experiments — is easy to use and seems to work without too many glitches. Now the trick is getting people to use it.

For today's pod we look at Southwest's break with the past, the AI travel assistant race, and a brief history of Booking.com.

Think of AI as a starting point for sparking creativity — not as the final word — says this event strategist.