Articles tagged “gen z”

Today’s edition of Skift’s daily podcast looks at tourism sustainability, Cathay Pacific’s healthy return, and holograms in hotels.

Gen Zers don't care what tourism businesses say about their sustainability efforts. They just want to see it in their day-to-day experience.

Retaining its focus on short-term rentals would probably be the largest contributor to any competitive moat that Airbnb has. Neither of its two largest rivals has that luxury.

Millennials now surpass Boomers as the largest sector of the U.S. population, giving rise to a new class of “anywhere travelers.” This group has a strong passion for experiences that taking them to less obvious destinations. These habits, in their own way a new form of balancing overtourism, will put new destinations in focus.

The American Express Travel website and mobile experience won't win user experience awards. But it may have something better for cardmembers — private fares, other negotiated deals, perks and points redemption.

In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.

As Tongcheng Travel waits for China to relax restrictions and open travel, the online travel company has used the downtime to diversify its user base. Now if only the borders would fully reopen!

Conferences and events are finding themselves digging deeper to excite and engage younger attendees. A scarcity of the new generation of participants leads to diverse attempts at attracting this demographic.

When predicting current and future trends, everyone in the travel industry has their eyes on Gen Z travelers, and, boy, are they demanding.

In a frantic attempt to avoid being left behind, official tourism organization websites are doing their best to catch up to the high expectations of the new traveler — tourists of the post-pandemic digital age.