Articles tagged “passenger experience”

Speaking with Skift, Douglas offers a candid insight into the development of aircraft interiors that will set the tone for the largest airline start-up in a generation.

American Airlines was an early adopter of satellite Wi-Fi, but in recent years it has fallen behind domestic and international rivals. Executives will hope these major changes close the connectivity gap.

The shape of seating for 2030 is now set, but what airlines, designers and seatmakers do within those shapes will make or break their market position.

Ryanair’s call for a two-drink limit at airports highlights deep industry divisions. Even if such measures are practical, would they effectively address root problems?

As the airline industry adapts to evolving traveler expectations, premium cabins coupled with personalized experiences have become essential tools for driving loyalty and revenue. Airlines are turning to digital innovation and sustainable practices to redefine the premium travel experience and meet the needs of diverse customers.

As business class goes mainstream, premium travelers seeking true exclusivity and comfort are re-discovering the appeal of a bygone format.

The aviation industry is at a turning point, with digital transformation and sustainability driving the next wave of innovation. Airlines leading in these areas are setting the course for the industry’s future.

Full-service airlines have invested heavily in premium cabins, which has paid dividends, especially in the post-pandemic era. But how sustainable are they? Can low-cost carriers that are pivoting towards premium disrupt this stream?

Airlines are obsessive about reducing weight to keep fuel costs down and bolster environmental credentials. This decision from Swiss will not have come lightly.

Travel is growing between India and the U.S. but there is a lot of room for growth. The key will be knocking down barriers and making travel easier.