Articles tagged “passenger experience”

We're looking forward to seeing how the various airlines price the newer, faster Wi-Fi.

Don't you hate those times when you need a rare blue diamond in a rush, but it turns out that you're stuck on a plane being pampered by a butler whose only fault is lack of connections to a diamond dealer? Problem solved.

Thanks to Airbus, the elbow wars are now one step closer to an equitable peace.

There is nothing harder than keeping things simple.

We’ve written a lot about airline concepts (seen more concepts than we’ve written about) and have a good feeling about the Life Style cabin. Airlines may not install the whole cabin as illustrated, but some of these concepts have what it takes to make from a blank-canvas model to living-color in the skies.

Premium passengers may be fewer in number, but they make up a big chunk of most airlines' revenue. Even when the economy keeps leisure travellers at home, business travellers still have to fly. And the affluent can fly whenever and wherever they please.

Safety regulations and the limited space available on aircraft make it challenging for airlines to improve at the same rate as airports in accommodating passengers with disabilities. But if some airlines have done it, so can others.

The traditional travel video programming isn't dead, but how, when, and where we see it has radically changed.

And at this juncture, Etihad CEO James Hogan says it's all "good." He's giving airline alliances grief, making strides in honing the passenger experience and obviously enjoying the gig despite the hassles of facing off against the bullying of some of the largest airlines in the world.

An emphasis on understated style allows for smart fares that will make these cabins really attractive to passengers in Northern Europe (and beyond).