Articles tagged “passenger experience”

If the car is ready to drive away on the other end of the flight, then all the better.

Discounted first-class seats? Now there's a wrinkle. Lufthansa would rather get some revenue for them instead of giving them away in free upgrades.

Airlines add small touches in hopes of differentiating themselves from the competition, but price, schedules, and travel policies will continue to mandate business travelers’ final booking.

Giving passengers the ability to post photos of aircraft seats should make things interesting, especially given reports over the last few days that United kicked a travel blogger off a flight for doing just that.

Misery loves company, but few passengers would be willing to give up their three inches of space for the general good of the cabin.

Airlines are dreaming of the day when they can ditch the complicated, heavy, and expensive seat-back entertainment systems for profit-generating bring-your-own-device systems.

Improving something as small as the fabric of seats could have impressive impact on the comfort of economy class, but airlines will be hesitant to invest in the potentially expensive experiment.

For the person in the middle seat trying to forget about his cramped predicament with no Kindle to distract him, July 31is a long way away. Let's hope the FAA will act decisively, clearly, and quickly following the report's submission.

Could Qantas be diligently keeping track of the movie selections with the prospect of one day charging for IFE, or is it looking to make up for the fact that there’s no longer Internet on international flights?

While Gogo has a strong hold on inflight Wi-Fi among many U.S. airlines, there certainly appears to be plenty of competition.