While other chains may have difficulty getting owners to spend on sustainability, Six Senses commits them by management contract. And while other chains are just getting rid of single-use plastic straws and bottles, Six Senses wants to be completely free of plastics by 2022. Will parent IHG follow suit?
With so many hotel rooms in the pipeline, a turnaround of slower revenue-per-room growth in New York City is not expected until after 2020. It's a classic supply-and-demand problem, making it a delicate balance to get pricing power back in a city where tourism remains hot.
Here are some of the most inspiring innovations in design, service, and guest experience in hospitality and travel so far this year. The more the industry can cross-pollinate, learn from others, and experiment, the better it will be.
Given the macro shift toward wellness in culture, it shouldn't be surprising that travel brands, with their expansive reach, need to be innovating in this space as well. Some of the smartest brands here are trying thoughtful new strategies to improve guest comfort and boost well-being.
If workout centers want to reach more customers, staying in the fitness lane may not cut it anymore. Instead forward-thinking athletic clubs are elevating themselves into full-fledged lifestyle brands.
The wellness market is huge, but InterContinental Hotels Group hasn't had a finger in it. Watch that change as it leverages the Six Senses acquisition for spa concepts for its brands.
When it comes to designing logos, luxury brands are generally risk-averse. That's even the case in the hospitality industry, where brands are always trying to promote their singularity. The names may change, but the colors stay the same.