Articles tagged “travel technology”

Will the Amazon Echo eventually become the new iHome docking station of the past? Will this technology be outdated in just a year or more? And more importantly: Is this what people really want from their hotel experience just yet?

Using geolocation to push offers to guests is a good idea, in theory, but hotels need to be very mindful they don't overload or annoy their guests in the process. And given all the data breaches we've seen over the past few months alone, they need to be a lot more careful about how they're using that information, or any information for that matter, collected from their customers.

If the advent of artificial-intelligence-driven smart speakers like Google Home and Amazon Echo is any indication, the Internet of Things is that much closer to becoming a reality, even when we check into our hotel rooms.

It's clear hotels are focused on technology as a means of improving the overall hotel guest experience, but they also need to balance those investments with service and personalization to see the kind of return on investment they want to have.

Choice Hotels CEO Stephen P. Joyce knows that future success for his company depends on smart acquisitions and investments in technology, loyalty, and the sharing economy.

Advancements in electronic RFP technology have finally given hotels the ability to streamline, automate, and curate RFP responses, giving each request the attention and personalization it requires to secure that business.

As digital technology replaces the need for some types of traditional in-person meetings, Smart Meeting Management technology is bringing back the relevancy of in-person meetings and making them more engaging and measurably profitable.

For travel consultants, being a part of a cooperative that offers comprehensive educational tools could make all the difference in targeting the right consumers with the right message. To take that one step further, “new-to-industry” and millennial travel consultants require a more modern and progressive approach to education.

The What Keeps CMOs Up At Night? eBook is a roundup of poignant insights and valuable lessons from the industry’s top CMOs. Download this ebook for free!

Global travelers are embracing alternative payment methods more than ever before. Now it’s time for travel industry providers to do the same.