Some of these changes are more obvious, but bringing PR into paid advertising is an interesting insight that other destinations likely see happening too.
VisitLex is turning locals into brand ambassadors in hopes that their friends and families will see their good times and soon plan a trip to the city. Its success should serve as a role model to other mid-tier cities throughout the U.S.
Student travelers represent a key demographic for travel-brand growth, but only if brands commit to understanding the evolving wants and needs of this primarily youth-driven segment.
Americans are split about the need to ban travel and flights from the Ebola-affected countries in Africa, but the media and our politicians will continue to use misleading headlines and interpretations, even when stats actually say otherwise.
Museum Hack is a role model for businesses that want to turn passion into profit, but it's Gray's enthusiasm and talent for storytelling that turns strangers into evangelists.