Travel Technology

If Google is using the "wisdom of the crowds" to determine how it arranges restaurant information in search results then in a lot of ways it believes professional reviews, and especially those from its Zagat franchise, trump user reviews. But when it gets down to displaying the text of diners' reviews, Google unfairly believes that its own consumer reviews are the fairest of them all.

Platforms for discovery of food and experiences can be a double-edged sword, and play us back more of the same.

Airports with decent Wi-Fi are becoming more common than those without it. Boingo's new partnership with a major U.S. carrier will hopefully take airport Wi-Fi even further towards a seamless experience.

TripAdvisor's strategy prioritizes the importance of the app over mobile Web and desktop. With its ability to access Booking.com's trove of hotel descriptions and photos, TripAdvisor is seeing lots of success through its app in driving repeat bookers. The bottom line, though, is cheap hotel prices are key.

Flight searches have never really "worked" on mobile. There's simply too much detail involved with purchases to make it worthwhile. Virgin America's new mobile search interface hopes to change that.

Explore with us where the travel industry is headed, technologically. The time has come to look at what the future holds for hospitality, and every travel vertical, as an industry that uses digital tools to better reach customers — and re-envisions itself along the way.

Universal parent company Comcast has been pouring money into its theme parks, and this data from Foursquare is another sign that the investment is paying off.

Visit Faroe Islands sees its lack of Google Street View as a hindrance to tourism, so the tourism bureau is making its own "Sheep View." Even if the technology doesn't work perfectly, the project itself is getting attention and might boost tourism anyway.

In the ever-changing realm of revenue management, focusing on revenue per customer vs. revenue per seat is the way of the future for the airline industry.

It seemingly takes Google forever to roll out new features in travel products such as Hotel Ads and Google Flights. But in light of all that A/B testing going on, Google will continue to take its own sweet time. Google is not beholden to anyone else's schedule. After all, it's Google.