Travel Technology

The global digital payments ecosystem is undergoing a rapid and monumental shift; smart travel brands need to stay on top of the shifts in how we pay for goods and services.

If hospitality is what travel businesses are built on, how hospitable do the front line employees feel about their work? In this new series we reveal just that.

Instagram is no longer just an "experiment" for the travel industry. The service's most popular content creators and marketers are increasingly turning their posts into big business. Whether that's a good thing for users is another story.

The world of hotel technology software, or the “tech stack,” has long existed as a fragmented puzzle. What solutions and strategies will help hotel owners stay competitive, and profitable, in the years to come?

The holy grail for a travel manager would be an all-in-one app that travelers would actually want to use while staying within company policy — and on the radar in case of emergency. Goals are good.

It is a war zone in tours and activities this week as all of the platform players are scrambling to pick up the pieces of Zerve.

Uber, Lyft, and their rivals aren't just disrupting the taxi industry. The companies have set a new standard of service that all brands in the travel industry are being forced to imitate, whether they're ready or not.

Here are more reasons to prepare for mobile to imminently overtake desktop for online travel bookings, along with more signs that travel can obviously learn something from retail which far surpasses it with mobile sales.

Connecting effectively and cost-efficiently with travelers from emerging regions is a growing challenge for brands, especially as content marketing becomes a bigger factor in reaching global consumers.

Executing well from basic data points can win the day in customer service.