Travel Technology

Google has been downplaying free organic links for many years. In the past year, its AI Overviews and other ad formats have basically forced travel companies to spend more for traffic. Kayak isn't the only player feeling the squeeze.

One big challenge with AI and personalization is that companies don't know how to manage the troves of data they already possess. DataChat hopes to simplify that process.

No one yet knows who will be the winners and losers in the agentic AI battle. Developments are happening too fast. But few would argue with the fact that the online travel agencies face a substantial disruption risk.

The timing couldn’t have been worse. A major IT outage hitting just hours before Alaska’s earnings call underscores how fragile operations can unravel at the most inconvenient moment.

Hilton's CEO outlined ways that AI could make it more cost effective to run his hotel business. Easier said than done, of course.

By hosting travel services inside its app, Grab is positioning itself as a regional travel hub rather than just a ride-hailing platform.

Atlas debuts with an Agent Mode capable of booking reservations, flights, and more, executives say.

Data isn't just guiding where people travel, it’s determining how and why. Jon Huntsman makes the case for travel as both a catalyst for economic growth and a bridge between cultures, powered by seamless payments and AI-driven personalization.

If the AWS glitch showcased anything, it was how much of the travel industry depends on Amazon’s cloud business.

Amazon's cloud computing division quietly powers millions of websites and supporting tech platforms. Monday's outage highlights its enormous reach.