Travel Technology

You may travel a lot with the kids, but AI should be smart enough to know when you want to leave them at home.

Tech companies love to move fast, especially with AI. But airlines like Southwest have too much at stake — they don't get to break things.

At the Skift Global Forum in New York City in September 2025, leaders from across the travel space gathered to tackle the most pressing issues and exciting opportunities in the…

If consumers respond positively to agentic AI and if these ChatGPT apps gain traction, then travel companies will be required to develop them, just as they do today for the Apple App Store and Google Play.

Kayak’s AI Mode goes from soft launch to debut, so customers can search for travel using natural language. Plus: The company dishes up data on holiday travel trends.

Revolut’s latest acquisition, Swifty, an AI startup bred from Lufthansa’s incubator, extends the fintech business’s reach into travel.

What happens when the fundamental assumptions underlying the travel industry's business models stop being true? Who has agency: who makes decisions, who controls discovery, who influences choice, and critically, who gets left behind when those power dynamics shift in an AI age.

Loyalty programs are more important than ever – but travelers are moving beyond status tiers and points to seek relevance, reassurance, and value. As expectations rise, credit cards have emerged as a key force in the loyalty ecosystem, offering the flexibility, personalization, and protection travelers now demand.

By going public with the breach, Vietnam Airlines joins a growing group of companies learning that transparency and trust are as important as any technical fix.

Dubai built the world’s busiest international airport. Now it has to make it smarter.