Hotels Refurbish to Take Advantage of More Guests Dining in Their Rooms


Skift Take

The pandemic has fundamentally changed the future of room service delivery methods, menus, and guest room design.

A guestroom at Four Seasons Jackson Hole will soon look a lot more different than it did three years ago. 

Guests will notice, upon the completion of significant upgrades in June, an increased emphasis on in-room dining as well as spaces that suit the needs of business travelers.

“Desk areas today have to be more comfortable than just a workspace — they have to be multipurpose areas that allow for both work and play,” said general manager Ryan Grande. 

“Those areas used to be a place to have a laptop open and take some notes. Now we want to be able to quickly (convert them for) a comfortable evening with a glass of wine.”

Although business at the property’s four restaurants has mostly returned to pre-pandemic levels, in-room dining still remains popular. And the spike in demand for it during the pandemic has launched a renewed focus on the design of guestrooms — and menus.

Four Seasons is not alone in refur