Marriott is the first major hotel to publicly discuss its work with Google on its upcoming agentic AI travel booking tool. But it raises more questions than answers — especially whether AI Mode offers in-chat checkout for partners and link-outs for everyone else.
Consumer love for travel, rising demographics, and exciting innovation square off against unstable geopolitics, affordability challenges, and a lukewarm economic expansion
L+R’s reorganization underscores a broader trend in how specialist investors aim to get an edge over generalist real estate funds in hotel investing. Its plan to spend over $250 million on properties in its new Iconic hotel collection is one example.
F&B is a major revenue driver for hotels. But it is likely that the boom from banqueting is overshadowing how room guests are no longer willing to pay through their nose when options are just a click away.
Approaching his fifth anniversary as CEO, Anthony Capuano has restructured the world's largest hotel company to move faster and try to put guests first.